Ofertas de Empleo

Are you passionate about providing exceptional customer service and looking to join a dynamic team in one of the most vibrant cities in the world? We are seeking a dedicated Customer Support Specialist to join our client, a renowned home appliance company in beautiful Barcelona. If you are enthusiastic, customer-focused, and ready to take on a new challenge, we would love to hear from you!   Your responsibilities and impact as a Customer Care Advisor will be: Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project   Whats in it for you? Full time position Indefinite contract (probation period 2 months) Hybrid working model based in Barcelona Continuous support and coaching for personal and professional development Clear career path with opportunities for growth within the project Dynamic business casual setting with a highly motivated and diverse team   Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a C1 level of English A valid Spanish work permit (required) Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle   Your Future Company:  Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.